TMG User Resources

TMG User Resources

TMG User Groups

There are a number of TMG Users Groups in Australia and New Zealand. Some meet in cities while others use the Internet to exchange queries and suggestions.

With the creation of the WhollyGenes forum there is a central Website where you can find more about these groups.

TMG on the Web

Wholly Genes (updates, announcements and tips)
(look at the Other Resources under Support for many other sites)
TMG Tips (Lee Hoffman's site that has links to many other sites)
Terry's TMG Tips (Terry Reigel's collection of very useful TMG tutorials)

TMG Technical Support

If you have a query about the operation of The Master Genealogist then you should

first search the WhollyGenes Support Forum site and
if your problem is not resolved then e-mail support@whollygenes.com
E-mail is the best method of contacting this service.
(Australian and New Zealand users are not able to use the US-based toll-free phone service to Wholly Genes Technical Support.)

If you include

your name and postal address
the exact text of any error message(s) that you got
the sequence of actions that led to the problem
your software version
your operating system version
your phone number (with area code)
your time zone
the best local time to receive a call

then if e-mail is unsuitable to resolve your problem Technical Support may phone you from the USA.