SCEYA - How to get a quote on chart

How to request a QUOTE

Have you filled in the SCEYA Charting Request form?

You should download and complete the SCEYA Charting Request form (Word or PDF format).

NOTES: There are several ways to download and save files. It depends on which browser you are using and what software you have installed on you computer. In Microsoft Internet Explorer if you right-click click here and select Save Target as then you can save the file directly. In Microsoft Internet Explorer if you left-click click here when an application that reads Word files is installed on your computer, then the file will open a window of the browser. You then need to usethe browser File > Save As ... to save the file.

GENEALOGICAL CHART PRINTING

To find out how SCEYA can print your family tree follow the link to your genealogical software

PREFERRED FAMILY HISTORY PACKAGES

Name of Package	Charting	Preferred Input File	Comments
The Master Genealogist (TMG)	All charts can be printed	Project backup (.SQZ)	Can print or edit any .VC2 file Very flexible editing and reshaping Can create compound charts Can import data from a number of other packages
Family Tree Maker (FTM)	Size limits, and some limitations	Data set (.FTW)	More styles than TMG, but less flexible when editing content and layout to reduce paper usage and add annotations
GenBox	Most charts	Contact SCEYA	More styles than TMG and FTM, but less flexible when editing content and layout to reduce paper usage and add annotations.
Family Historian	Most charts	Contact SCEYA	Some very innovative chart styles, but less flexible when editing content and layout to reduce paper usage and add annotations.
Roots Magic	Most charts	Contact SCEYA	More constrained in content and styles than TMG but capbale of very large charts
Legacy	No charting	Legacy Backup	Can import these files into TMG
Personal Ancestral File (PAF)	No charting	Data set (.PAF)	Can import these files into TMG

OTHER FAMILY HISTORY PACKAGES

Name of Package	Charting	Input File	Comments
Generations	Has large chart printer/limitations	Gedcom (.GED)	Need to import Gedcom file into another package to create chart.
Relatively Yours (RY)	Has large chart printer/limitations	Gedcom (.GED)	Need to import Gedcom file into another package to create chart.
Reunion (Macintosh)	Has large chart printer/limitations	Gedcom (.GED)	Need to import Gedcom file into another package to create chart.
Brothers Keeper (BK)	No charting	Gedcom (.GED)	Need to import Gedcom file into another package to create chart.
Family Origins (FOW)	No charting	Gedcom (.GED)	Now superceded - need to import Gedcom file into another package to create chart.
Ultimate Family Tree (UFT)	No charting	Gedcom (.GED)	Now superceded - need to import Gedcom file into another package to create chart.

What to send?

You need to send at least 2 files:

The application data set file(s) or saved chart file(s) that contains what you want a quotation on. (These files may be compressed with PkZip, WinZip or WinRar, etc.). If you want images included on your chart please also include these.
The SCEYA Charting Request form with your customer details that specifies who you are and what you want done.

Where and how to send it?

You can send the information by:

e-mail (your 2 files as attachments of up to a total of 5Mb) to

charts@sceya.com.au

post with your 2 files on CD-ROM or DVD to

SCEYA
PO Box 98
GLENSIDE SA 5065
AUSTRALIA

Quotations

SCEYA will contact you as soon as practiable to provide you with a quotation.
SCEYA would prefer to use E-mail to contact you whenever possible.
SCEYA provides a reference code for each quotation. You will be required to use this code when placing your order and making your payment.

Payment and Delivery

SCEYA will accept the followin as methods of payment:

direct bank deposits (on-line banking)
SCEYA will provide our Bank BSB and Account number on request.
cheques
In Australian Dollars only
credit cards (VISA or Mastercard)
SCEYA will phone you to get the credit card details as we wish to avoid the security risks associated with on-line payment.

On receiving your payment or its authorisation, SCEYA will put your job in the queue for printing.
Most printing jobs will leave SCEYA within 3 working days of receipt of payment, but on occasions this time may extend up to working 7 days. (If you provide an E-mail address, SCEYA will E-mail you when your job is dispatched from our premises.)
Delivery can take 7-14 days within Australia and longer for overseas destinations.
Please allow 15 working days after payment before contacting SCEYA to check on your order status.
Faster delivery and short deadlines usually incur extra costs.